Testimonials

"They were excellent overall! Every single baseboard they removed, they labeled so we knew exactly where to place them. The flood started on Saturday, and they showed up on Sunday afternoon, working until 10:30 at night. They then came back on Labor Day to continue working. They checked back for four days afterwards; every single day they came out to check the progress until they were satisfied. It was expensive, but well worth it."

-Tom


 
"They were punctual, did great work, had a very reasonable price for the amount of work, and did a great follow up. I would definitely recommend them to others."

-Wade


 
"This company had an absolutely professional honest courteous team!"

-Joseph


 
"They did an incredible job. Nothing was left undone and I never had to worry about any details...they took care of it all. If we would ever have problems again...which I hope we don't.....I would absolutely call him!"

-Ceresa


 
"Awesome!!! We hired another A rated company that had a couple of really bad reviews that we thought were just flukes. Let me tell you, if they have an F, there is a reason! Our biggest mistake was going with the other company because they were a couple hundred dollars cheaper, and we paid for it in the end. Another clue is that if the bid looks unprofessional, the work and attention to detail will be the same. Mike and Kent were not only professional, but truly cared about our situation. They even sent a thank you card and gift after the job, and our insurance agent loved being involved in the process. I have dealt with many contractors, and it is rare to find caring, honest, and educated guys in that industry. I would recommend them to my mother, and there motto should be Cleaning Up Other People's Messes! Thank you, thank you, thank you!!!!"

-Kimberly


 
"Very professional. Worked all night the first day to get water out of building. Had the necessary equiptment to do the job."

-David


 
"My business with Certified Water and Mold was overall very pleasant. Initially Kent came out to do the air quality test. The purpose of the test was to see if and how bad of a mold problem existed. The test was completed on a Saturday and I had the results from the lab emailed to me that following Tuesday. Since the air test indicated a problem I contacted numerous mold remediation companies and ended up using a different one for the cleanup. After the project was completed Mike Martin with Certified Water and Mold came out to do the final inspection and found that the other mold remediation company had done a poor job removing mold leaving behind numerous untouched areas. I had the other remediation company out again to go over their work again and after 2hrs they left. Immediately after Mike and Kent came back to do another clearance inspection. They pointed out areas that again were untouched and still had visible mold. Without me requesting they sealed up my basement, and finished the work themselves. After about 2hrs they opened it up and had me come down to show me what a job done right looked like. I was very impressed with their willingness to help me get the project completed even after having a competing company initially called to do the work. I was not charged to have the touch up work done, they were more concerned about getting all of the remaining mold cleaned up properly. Because of this I was compelled to share my story here on Angie's List. I highly recommend Certified Water and Mold. Because I left a review for Certified it is only fair that I leave a review for the other company as well."

-Jessica


 
"The pipe broke while I was away. I would estimate water ran for 5 or so hours. I came home to a puddle in the kitchen (and lots of steam). Once I went downstairs, all the ceiling drywall was drooping down a good foot or so. The carpet in the basement was under half an inch of water. That night, I worked to get all the carpet and carpet padding out myself. The next day, I realized how bad the leak was behind the walls, so I started looking for professional help. Mike and the team showed up in under 90 minutes ready to work. Keep in mind it was a Sunday and power was out at my house due to a storm. They stayed that entire day into the evening to get everything listed above pulled out so the house could dry. They set up fans and dehumidifiers to dry it out. They were good about setting up times each day that week to show up and check on the house. They worked with my schedule and were there when they said they would be. This work was paid for by an insurance claim, so I can't really speculate on price."

-Timothy


 
"They arrived when they said they would. Worked effectively and efficiently. moved furniture. Came by everyday to check the status of drying. Took detailed pictures for the insurance adjuster without my asking them to. Were very considerate to my elderly parents who live in the flooded area - can't say enough good about their customer service and quality of work."

-Steven


 
"They can us a free inspection. The inspector showed up at the specified time and on schedule. They were very friendly and helpful. They kept work area very tidy during the day and when they left our house each day, everything was put back in its place and cleaned. The price was not high compared to some bids we got.... a little bit higher than a couple we received. I definately feel the work they did was worth the money we spent. We would absolutely use them again if we ever need these types of services in the future.Everything went just as they explained the process would go. No suprises."

-Christina


 
"We had a leak in the kitchen & water had soaked everything under the sink, the insulation, drywall & under the kitchen vinyl. After repairs were made, we had Certified Watrer & Mold Restoration out. I had seen their ad on the internet & that they had great reviews & were on Angie's List. Everything I had read was true & even better. They were very responsive, helpful, informative & timely. They made a bad situation the best it could be. They did the demo & dried everything up with fans & a dehumidifier & put up plastic to keep the debris & heat in the kitchen. Restoration was just as efficient - if I could rate higher than 5 I would."

-Deborah


 
"Arrived as planned and were very honest and professional. They did not try to make the problem seem worse than it was. I would highly recommend these guys...reasonable price and done right."

-Norma


 
"These guys did a great job removing a significant amount of mold from my garage and an adjacent closet. I called around and got several estimates. These guys were BY FAR the cheapest and were able to start right away. They also provided added services I needed, such as moving/restoring personal items and restoring walls that were damaged by the mold infestation. They worked with my schedule, even finding a way to come out on a Sunday. The whole thing took four days and I already notice a significant difference in my allergies. I hope I never have to, but I would definitely hire these guys again. Great job. Reasonable price."

-Amy


 
"Professional, takes time to listen to you, does a complete inspection, no cutting corners, straight forward, explains clearly any issues you may have and follows up on all of your request. I would strongly recommend-- Certified Water and Mold Restoration-- Honest Professional Service."

-Kerri

 

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